Terms of Service

1. Acceptance of Terms

By accessing and using OrderBoard ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

OrderBoard is a multi-platform order management system that centralizes and streamlines fulfillment operations across various e-commerce platforms, including but not limited to Shopify and TikTok Shop. The Service allows businesses to:

• Integrate multiple e-commerce platform accounts
• Synchronize order data from connected platforms
• Manage order processing and fulfillment workflows
• Track order status and customer information

3. User Responsibilities

As a user of OrderBoard, you are responsible for:

• Maintaining the security of your account credentials
• Ensuring the accuracy of your integration settings
• Complying with the terms of service of all connected e-commerce platforms
• Using the Service in compliance with all applicable laws and regulations
• Not using the Service for any illegal or unauthorized purposes

4. Data and Privacy

OrderBoard processes order data and customer information on your behalf. By using our Service, you acknowledge and agree that:

• You have the right and authority to access and process the data from your connected e-commerce platforms
• You are responsible for ensuring compliance with data protection laws applicable to your business
• We act as a data processor for your customer data and process it solely for the purpose of providing the Service

For detailed information about data handling, please refer to our Privacy Policy.

5. Platform Integration

OrderBoard integrates with third-party e-commerce platforms through APIs. You understand and agree that:

• You must have proper authorization to access each connected platform
• Your use of third-party platforms is governed by their respective terms of service
• We are not responsible for the availability, functionality, or terms of third-party platforms
• API access may be subject to rate limits and usage restrictions imposed by third-party platforms

6. Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance or updates
• Technical issues or system failures
• Third-party platform API outages or limitations
• Force majeure events beyond our control

7. Limitation of Liability

To the fullest extent permitted by law, OrderBoard shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability for any claims arising out of or relating to these terms or the Service shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

8. Termination

You may terminate your use of the Service at any time by deactivating your account. We reserve the right to suspend or terminate your access to the Service if you violate these terms or engage in prohibited activities.

Upon termination, you will lose access to your account and data, though we may retain certain information as required by law or for legitimate business purposes.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after any changes constitutes acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at: